Complaints & Right of withdrawal
Right of withdrawal:
You have always the right to regret the purchase and return the pipe within 14 days without questions asked, of course in the condition it was when you received it. Please email me if this is the case and I will provide you with shipping instructions.
You will pay the return shipment costs, but will be credited for the price of the pipe.
You have as a consumer the right to make a complaint within 3 years, if the product is damaged or not functioning you make a request for a complaint in a resonable time, however latest within two months from the fault was detected. A judgement of the complaint will be made without delay and after approval you will be credited via the same payment method that was used when you paid within 14 days from when we received the complaint.